Coronavirus Updates

Update 22/07/2020

Following government guidelines, The Isbourne is excited to be able to welcome you back from Saturday 25th July.

We’ve put measures in place designed to ensure the health and safety of our employees, clients and guests.

Here’s what we’re doing:

  • We’ve carried out a full risk assessment.
  • Staffing levels are at a minimum, returning will be staged with adapted shift patterns to allow a safe return to work safely.
  • Room capacity is now gauged on the 2m social distancing rules, with the option to live-stream some events.
  • A waiting area has been created in Amethyst room for clients and guests.
  • Signage has been displayed to encourage a one-way system wherever possible.
  • A detailed cleaning schedule has been implemented on a daily basis, with rooms being cleaned in-between sessions.
  • All chairs and soft furnishings will be sprayed after use.
  • Selected windows will stay open through the buildings to support good ventilation.
  • Staff members are to access kitchen areas only.

 

And here’s how you can help:

  • Some queuing is inevitable, of course, and your patience is appreciated. A member of staff, a therapist or a tutor will greet you on arrival and guide you to the designated room.
  • We kindly ask you not to visit The Isbourne if you or any person in your household are showing coronavirus symptoms.
  • We recommend a face covering to be worn during your visit and to observe social distancing at all times.
  • Hand sanitisers are available at entry points and throughout the buildings.
  • It is the responsibility of guests to ensure they are remaining within their social distancing bubbles at all times.
  • We kindly ask you to bring your own refreshments and equipment e.g. yoga mat, cushion, blanket etc.

Thank you for your support and commitment to working together to reduce the spread of COVID-19. Please remember your health and safety is absolutely paramount to us.

 

Update 28/05/2020

In line with government guidelines, The Isbourne is continuing to run classes and workshops online until the end of July at the earliest. 

As businesses are able to reopen from 1st June with social distancing measures in place, The Isbourne Centre will be opening its doors to individual therapists and their clients who are able to work one-to-one. The centre has implemented a full range of health and safety measures to make sure we are up to code.

If you had booked onto an event that was due to take place in June and July that has now subsequently been cancelled, you are entitled to credit equaling the amount already paid that can be used against a future event or a full monetary refund.

Please contact reception on 01242 254 321 or info@isbourne.org for more information.

 

Update 02/04/2020

We have made the decision to cancel all events, workshops, classes and courses in May. However, many of our tutors are beginning to develop their sessions for online use. Follow us on Facebook to stay up to date as this develops.

We will continue to review the situation month by month in line with government guidelines.  

 

Update 26/03/2020

We have now made the decision to cancel all events, workshops, classes and course in April. We will be reviewing the situation month by month in line with government guidelines.

 

Update 24/03/2020:

We have made the difficult decision to cancel all events, workshops, classes and courses for the remainder of March. Therapists are still able to operate from The Isbourne building if they are required as key workers.

All Isbourne staff are now working from home with the exception of members of the admin team who are voluntarily working from the centre when it is suitable for them. 

 

Update 13/03/2020:

In light of recent events relating to the COVID-19 situation, we wish to reassure you that we consider the health of our staff and our clients of upmost importance. We are therefore following the latest advice from the World Health Organisation (WHO) and local authorities. 

We take great pride in maintaining a high standard of cleanliness and hygiene and we will continue to maintain these standards during the present emergencies. The housekeeping staff are focusing particularly on high traffic areas and contact surfaces such as handrails, door handles, keyboards and light switches. Handwashing is by far the most effective way of preventing the spread of viruses and we will continue to encourage staff and clients to regularly wash their hands with either soap and water or hand sanitiser.

As a contingency plan, all our staff can work from home online, we remain committed to delivering a high standard of provision and appreciate your support and understanding.