Update 30/09/2021

The Isbourne is committed to ensuring the health and safety of its workforce and all other individuals from the Covid-19 virus.  Our aim is to create an environment where Government guidelines are put in place to help prevent the spread of Covid-19 and individuals feel safe when working or visiting the premises.

To that end the purpose of this policy is to provide an outline of expectations from the organisation to its workforce and all individuals.

Our Commitments

  • Employed, self-employed and volunteers are mostly double vaccinated.

  • Unvaccinated and vaccinated individuals who present cold-like symptoms must complete a lateral flow test and only enter the premises with proof of a negative result.

  • No individual must enter the premises if they are Covid-19 symptomatic, have a positive lateral flow or PCR test.

  • All individuals are encouraged to wear face coverings on entering, exiting and whilst moving around the premises in areas where social distancing cannot be accommodated.

  • All individuals are encouraged to use hand sanitiser prior to entering and exiting the premises, additional hand sanitisation stations are distributed throughout the premises to encourage use.

  • All individuals are encouraged to follow the hand washing techniques displayed next to each sink area.

  • All individuals are responsible for ensuring adequate ventilation during their visit to the premises.

  • Routine cleaning of the premises in situ with extra care taken to pinch points e.g. door handles, staircase railings.

  • All relevant individuals are given guidance on cleaning their room with the cleaning products provided and signing a checklist after each session.

  • All individuals are encouraged to bring their own refreshments as required.

  • All individuals to provide their own pillow, blanket, yoga mat or other equipment as required.

  • Emergency Covid-19 Rapid Antigen Tests (self-test) are available from Reception.

This policy is fully supported by management.

The policy will be monitored and reviewed as required.

Update 04/10/2020

As an organisation that offers a provision of care and support, The Isbourne is able to stay open during this second lockdown.

However, we have made the decision to only run classes until December 2nd (provisional). This gives you the opportunity to drop in, either online or in-house, as many times as you'd like over the course of this next lockdown and continue to take care of your wellbeing. 

Please head to our courses & classes section for the list of classes being held this month.

Therapists are also able to continue one-on-one sessions from our building. COVID secure measures continue to be in place.

Update 22/07/2020

Following government guidelines, The Isbourne is excited to be able to welcome you back from Saturday 25th July.

We’ve put measures in place designed to ensure the health and safety of our employees, clients and guests.

Here’s what we’re doing:

  • We’ve carried out a full risk assessment.

  • Staffing levels are at a minimum, returning will be staged with adapted shift patterns to allow a safe return to work safely.

  • Room capacity is now gauged on the 2m social distancing rules, with the option to live-stream some events.

  • A waiting area has been created in Amethyst room for clients and guests.

  • Signage has been displayed to encourage a one-way system wherever possible.

  • A detailed cleaning schedule has been implemented on a daily basis, with rooms being cleaned in-between sessions.

  • All chairs and soft furnishings will be sprayed after use.

  • Selected windows will stay open through the buildings to support good ventilation.

  • Staff members are to access kitchen areas only.

And here’s how you can help:

  • Some queuing is inevitable, of course, and your patience is appreciated. A member of staff, a therapist or a tutor will greet you on arrival and guide you to the designated room.

  • We kindly ask you not to visit The Isbourne if you or any person in your household are showing coronavirus symptoms.

  • We recommend a face covering to be worn during your visit and to observe social distancing at all times.

  • Hand sanitisers are available at entry points and throughout the buildings.

  • It is the responsibility of guests to ensure they are remaining within their social distancing bubbles at all times.

  • We kindly ask you to bring your own refreshments and equipment e.g. yoga mat, cushion, blanket etc.

Thank you for your support and commitment to working together to reduce the spread of COVID-19. Please remember your health and safety is absolutely paramount to us.

Update 28/05/2020

In line with government guidelines, The Isbourne is continuing to run classes and workshops online until the end of July at the earliest. 

As businesses are able to reopen from 1st June with social distancing measures in place, The Isbourne Centre will be opening its doors to individual therapists and their clients who are able to work one-to-one. The centre has implemented a full range of health and safety measures to make sure we are up to code.

If you had booked onto an event that was due to take place in June and July that has now subsequently been cancelled, you are entitled to credit equaling the amount already paid that can be used against a future event or a full monetary refund.

Please contact reception on 01242 254 321 or for more information.

Update 02/04/2020

We have made the decision to cancel all events, workshops, classes and courses in May. However, many of our tutors are beginning to develop their sessions for online use. Follow us on Facebook to stay up to date as this develops.

We will continue to review the situation month by month in line with government guidelines.  

Update 26/03/2020

We have now made the decision to cancel all events, workshops, classes and course in April. We will be reviewing the situation month by month in line with government guidelines.

Update 24/03/2020:

We have made the difficult decision to cancel all events, workshops, classes and courses for the remainder of March. Therapists are still able to operate from The Isbourne building if they are required as key workers.

All Isbourne staff are now working from home with the exception of members of the admin team who are voluntarily working from the centre when it is suitable for them. 

Update 13/03/2020:

In light of recent events relating to the COVID-19 situation, we wish to reassure you that we consider the health of our staff and our clients of upmost importance. We are therefore following the latest advice from the World Health Organisation (WHO) and local authorities. 

We take great pride in maintaining a high standard of cleanliness and hygiene and we will continue to maintain these standards during the present emergencies. The housekeeping staff are focusing particularly on high traffic areas and contact surfaces such as handrails, door handles, keyboards and light switches. Handwashing is by far the most effective way of preventing the spread of viruses and we will continue to encourage staff and clients to regularly wash their hands with either soap and water or hand sanitiser.

As a contingency plan, all our staff can work from home online, we remain committed to delivering a high standard of provision and appreciate your support and understanding.