Clive Osborne

From time to time we all have to face difficult conversations when we’d much rather simply walk away. But ignoring a problem never solved it, and conflict resolution professionals are constantly refining ways in which we can go into a challenging conversation feeling confident that it will result in a positive outcome for all concerned. This workshop will give you tools and skills to understand why some conversations are so hard and how to tackle them effectively.

A 10% discount is available on this event for students and the disabled. Please book via telephone on 01242 254321 or in person, and provide proof of entitlement when attending.